General Information


You can purchase tickets through our online ticket office, at our local ticket offices (inside Alegro Alfragide from October 21st, or inside AM Arena from November 30th) or at any Ticketline partner (eg FNAC, Worten, etc.).

Tickets are valid for a single entry on the date/time chosen at the time of purchase and indicated on the ticket. There is no extension of validity of tickets and/or promotions.

Ticket prices include VAT at the legal rate.

  • Child Discount

Applicable on tickets for children from 3 to 10 years old (inclusive).

This show is rated for children over 3 years old. Children under 3 years old will not be able to enter.

All children must have a ticket and a designated seat, even if they choose to sit on an adult's lap during the show. All adults must have their own ticket.

  • Family discounts

You can purchase combined tickets (Family Pack) for two adults and one, two or three children.

Pack 3 - ticket for two adults and one child

Pack 4 - ticket for two adults and two children

Pack 5 - ticket for two adults and three children

  • Reduced Mobility

Reduced Mobility seats are located in the 1st row of the auditorium, with 1st sector prices being applied. Discounts for children and family packs can be applied, or other active discount campaigns.

To purchase Reduced Mobility tickets, please go to the show's ticket office inside Alegro Alfragide, from October 21st, or inside AM Arena from November 30th, or contact AM Live's Support Line by phone 225 370 463 or by email at

  • Exchanges and returns

You can exchange your tickets up to 24 hours before the session date of the ticket purchased, subjected to seat availability.

To exchange tickets purchased online or through one of the partners, please contact Ticketline directly.

Tickets purchased at the show's box office can be exchanged directly at any of the two box offices (inside Alegro Alfragide from October 21st, or inside the AM Arena from November 30th).

No refunds allowed.


Special prices and sessions are available for schools, companies and groups.

For more information on offer, prices and availability, please contact our Support Line by phone 225 370 463 or by email at

Only groups with a minimum of 25 people are eligible for special conditions.


AM Arena's auditorium has a total of 722 seats, divided into four areas:

VIP Experience - Row A
1st Sector - Row B to J
2nd Sector - Row K to S
3rd Sector - Row T and U

AM Arena has adapted access, facilities and reserved seats for people with reduced mobility and accompanying people (located in row A, four seats for reduced mobility and four seats for accompanying people - one person for each reduced mobility ticket).

The the sitting is devided by odd and even numbers, with all the odd seats located on the right side and the even ones on the left side of the auditorium.